Working Towards Values
Our mission to care for our community underlies East Tamaki Healthcare's (ETHC) determination to provide patients and their families with extraordinary health care experiences free of the traditional barriers and frustrations that are sometimes present in today’s health care environment.
Our mission requires aligning our vision, purpose and strategic direction in a new way. We will achieve our mission through the following six strategic initiatives:
Patient-Centredness
A philosophy where we consciously embrace the patient’s perspective.
Integrated Care
Working with our community partners, we ensure patients receive appropriate, timely and seamless access to care at ETHC and in our community.
Innovation
A culture of innovation and inquiry shapes a creative, leading-edge approach to problem-solving.
Leadership
A distributed leadership model builds capacity within the health centre and encourages staff to explore their full potential, both as formal and informal leaders.
Sustainable Value
Through research, measurement and evaluative outcomes, we seek to understand the patient’s needs and expectations to determine success.
